Effective Date: May 27, 2026

Applies to: flag-solutions.com and the FLAG Solutions Mobile Application

1. Introduction

FLAG Solutions, LLC ("FLAG Solutions," "we," "our," or "us") is committed to protecting the privacy of everyone who interacts with our business — whether you are a job seeker, a placed employee, a client employer, or a visitor to our website or mobile application.

This Privacy Policy explains how FLAG Solutions collects, uses, stores, shares, and protects your personal information when you:

Visit our website at flag-solutions.com

Use the FLAG Solutions mobile application (the "App"), available on iOS and Android

Submit an application, resume, or inquiry through any of our platforms

Engage with us as a client, vendor, or business contact

By using our website or App, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our platforms.

2. Who We Are

FLAG Solutions is a premier recruitment firm specializing in industrial, professional, and engineering workforce placement throughout Southern California, including Orange County, the Inland Empire, and the Los Angeles Basin.

Contact Information:

FLAG Solutions, LLC

Offices: Fullerton, CA | Long Beach, CA

Website: flag-solutions.com

Email: info@flag-solutions.com

3. Information We Collect

We collect information in the following ways:

3.1 Information You Provide Directly

Full name, address, phone number, and email address

Resume, work history, skills, certifications, and references

Employment eligibility and authorization to work in the United States

Government-issued identification (where legally required for placement)

Availability, shift preferences, and compensation expectations

Emergency contact information

Account credentials if you create a profile in the App

Communications you send us through the App, website contact forms, or email

3.2 Information Collected Automatically

When you use our website or App, we may automatically collect:

Device type, operating system, and unique device identifiers

IP address and general geographic location

Browser type and version

Pages visited, time spent, and navigation patterns

App usage data including features accessed and session duration

Crash reports and performance data

3.3 Information from Third Parties

We may receive information about you from:

Job boards, staffing platforms, or referral sources

Background check and drug screening providers (with your authorization)

Client employers providing feedback on placements

E-Verify and government employment authorization databases

Our applicant tracking system (ATS) and workforce management platform, Avionte

4. How We Use Your Information

FLAG Solutions uses your information to:

Match you with job opportunities that align with your skills, experience, and availability

Process applications, conduct interviews, and manage placements

Verify your identity and employment eligibility

Communicate with you about job opportunities, assignments, schedules, and company updates

Send push notifications through the App regarding new job openings or assignment updates

Comply with federal and state employment laws, including ITAR, E-Verify, and applicable labor regulations

Maintain records required for payroll, tax reporting, and workforce compliance

Improve our website, App, and services based on usage patterns

Respond to your inquiries and provide customer support

Market our services to prospective clients and candidates (with opt-out options available)

Detect, prevent, and address fraud, security issues, or violations of our terms

5. How We Share Your Information

FLAG Solutions does not sell your personal information. We may share your information only in the following circumstances:

5.1 With Client Employers

With your knowledge and for the purpose of facilitating a potential employment placement, we share relevant portions of your profile (resume, skills, availability) with client employers who have engaged FLAG Solutions for recruitment services.

5.2 With Service Providers

We work with trusted third-party vendors who assist us in operating our business, including:

Avionte — our applicant tracking and workforce management platform

Background check and drug screening providers

Payroll and benefits administrators

Cloud hosting and data storage providers

IT support and cybersecurity services

These vendors are contractually required to protect your information and may only use it to provide services on our behalf.

5.3 For Legal Compliance

We may disclose your information when required by law, regulation, or valid legal process, including to comply with ITAR regulations, E-Verify requirements, or in response to government inquiries.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the acquiring entity, subject to the same protections described in this policy.

6. FLAG Solutions Mobile Application

The FLAG Solutions App is built on the Avionte platform and is available on iOS and Android. The following additional terms apply to your use of the App:

6.1 Account Registration

To access full features of the App, you may be required to create an account. You are responsible for maintaining the confidentiality of your login credentials.

6.2 Push Notifications

With your permission, the App may send push notifications about job opportunities, assignment updates, and other relevant communications. You may opt out of push notifications at any time through your device settings.

6.3 Location Data

The App may request access to your device's location to show you nearby job opportunities or calculate commute distances. Location access is optional and can be revoked through your device settings at any time. We do not continuously track your location.

6.4 Device Permissions

The App may request access to your camera (for document uploads), photo library (for profile photo), and notifications. These permissions are optional and can be managed through your device settings.

6.5 Account Deletion

You may request deletion of your App account and associated personal data by submitting a request through the contact form available within the App or by emailing us at info@flag-solutions.com. We will process your request within 30 days, subject to any legal retention obligations.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with applicable laws, resolve disputes, and enforce our agreements. Typical retention periods include:

Active candidate profiles: Retained for the duration of your engagement with FLAG Solutions plus 3 years

Placed employee records: Retained for a minimum of 7 years in compliance with employment and tax law

Client business records: Retained for 7 years

App usage data and logs: Retained for 12 months

You may request deletion of your personal information at any time, subject to legal retention obligations.

8. Data Security

FLAG Solutions implements industry-standard technical and organizational safeguards to protect your personal information, including:

Encrypted data transmission (SSL/TLS) across our website and App

Role-based access controls limiting data access to authorized personnel

Secure cloud infrastructure and regular security assessments

ITAR-compliant data handling procedures for applicable placements

While we take the security of your information seriously, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we will notify you of any breach affecting your personal information as required by applicable law.

9. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

9.1 California Residents (CCPA/CPRA)

California residents have the right to:

Know what personal information we collect, use, disclose, and sell

Request deletion of your personal information

Correct inaccurate personal information we hold about you

Opt out of the sale or sharing of personal information (FLAG Solutions does not sell personal information)

Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at info@flag-solutions.com or through the contact form at flag-solutions.com/contact.

9.2 All Users

Regardless of location, you may:

Update or correct your profile information by contacting your FLAG recruiter or emailing us

Opt out of marketing communications by clicking 'unsubscribe' in any email or contacting us directly

Request account deletion through the App's contact form or by emailing info@flag-solutions.com

Withdraw consent for push notifications through your device settings

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Types of cookies we use include:

Essential cookies — required for the website to function properly

Analytics cookies — help us understand how visitors interact with our site (e.g., Google Analytics)

Functional cookies — remember your preferences and settings

You may control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

11. Third-Party Links

Our website and App may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Children's Privacy

FLAG Solutions' website and App are intended for individuals 18 years of age and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we do, we will update the Effective Date at the top of this document. Material changes will be communicated via email or a prominent notice on our website or App.

Your continued use of our website or App after changes are posted constitutes your acceptance of the updated policy.

14. Terms and Conditions

By accessing or using the FLAG Solutions website, mobile application, or related services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please discontinue use of our website, App, and services.

14.1 Use of Website and Mobile Application

The FLAG Solutions website and mobile application are intended for lawful business and employment-related purposes only. Users agree not to misuse, disrupt, attempt unauthorized access to, or interfere with the operation or security of our systems, website, App, or services.

14.2 Employment Opportunities

FLAG Solutions does not guarantee employment, job placement, assignment duration, compensation, or availability of positions through use of our website or App. Employment opportunities are subject to client requirements, candidate qualifications, background screenings, work authorization verification, and applicable laws and regulations.

14.3 User Accounts

Users may be required to create an account to access certain features of the App or website. You are responsible for maintaining the confidentiality of your login credentials and for all activities occurring under your account. FLAG Solutions reserves the right to suspend or terminate accounts that violate these Terms and Conditions.

14.4 Intellectual Property

All content, branding, graphics, logos, text, software, and materials displayed on the FLAG Solutions website and App are the property of FLAG Solutions, LLC or its licensors and may not be copied, reproduced, distributed, modified, or used without prior written consent.

14.5 Third-Party Services

Our website and App may integrate with or contain links to third-party services, including Avionte and other workforce management platforms. FLAG Solutions is not responsible for the content, availability, or practices of third-party services or websites.

14.6 Disclaimer of Warranties

The FLAG Solutions website, App, and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. FLAG Solutions does not guarantee uninterrupted access, error-free operation, or that defects will be corrected.

14.7 Limitation of Liability

To the fullest extent permitted by law, FLAG Solutions, LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the website, App, or services, including loss of data, loss of business opportunities, or service interruptions.

14.8 Changes to Terms

FLAG Solutions reserves the right to modify or update these Terms and Conditions at any time. Continued use of the website, App, or services after changes are posted constitutes acceptance of the revised terms.

14.9 Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of California without regard to conflict of law principles.

15. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

FLAG Solutions, LLC

Privacy Inquiries

Email: info@flag-solutions.com

Website: flag-solutions.com/contact

Fullerton, CA | Long Beach, CA

We will respond to all privacy-related requests within 30 days.

FLAG Solutions — Built for the people who build things.

flag-solutions.com | Fullerton, CA | Long Beach, CA

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.